Refund/Returns Policy
Returns
Our Return Policy is valid for 3 days, upon receiving your purchase. Unfortunately, we are unable to offer a refund or exchange if the 3 days are exceeded.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 3 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you have not received the refund, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often a processing time before a refund is posted.
If you have completed all of the above, and you still have not received your refund, please contact us at www.ourpoultryplace .co.za.
Sale items (if applicable)
Refunds on sale items will be to the value that the item was purchased on the sale date.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ourpoultryplace.co.za and send your item to OUR POULTRY PLACE (AGRI PROJECTS SHOP)
7560
Shipping
To return your product, you should mail your product to AGRI PROJECTS OFFICE near you or email info@ourpoultryplace.co.za
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Payment options
Payment of goods ordered online can be made via, Visa, Master card, credit cards or by bank transfer onto the Providers bank account, the details of which will be provided at checkout point.
Credit card transactions will be acquired for the Provider via approved payment gateways. Our payment gateways use the strictest form of encryption and no credit card details are stored on our website.
Customer details will be stored separately from credit card details.
Copyright and intellectual Property rights, restriction of Liability
All reasonable measures are taken to ensure the accuracy and quality of information provided on our site. However, there is a possibility of unauthorised altering of content, transmission errors, browser incompatibilities and changes made since last update of the website, or other aspect s of electronic communication that is beyond our control. With this in mind, AGRI PROJECTS/OUR POULTRY PLACE does not guarantee the accuracy of any information provided on our website and is not liable for reliance on the information. If you choose to make use of our website, you agree that the information provided is “as is, as available” without warrantee, express or implied, and that you make use of our site at your own risk.
All information and data included on this site have been compiled from various sources and are subject to change without prior notice. AGRI PROJECTS/OUR POULTRY PLACE makes no claims, warrantees or representations whatsoever regarding the quality, content, completeness or adequacy of such information and or data. If, however you find any information to be inaccurate, you are welcome to email us such information and we will make all reasonable effort to fix or remove such content.
No warranty of any kind, expressed, implied or statutory, including but not limited to the warrantees of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom form computer virus, is given with respect of the contents of this website or it hyperlinks to other internet resources.
Reference to any specific commercial products, processes or services on this site does in no way constitute endorsement, or recommendation from AGRI PROJECTS/OUR POULTRY PLACE.
All information, intellectual content, photographs, videos and any form of content on this site is subject to copyright laws be it our own or third-party information. All rights in and to the content is reserved and retained by the owners of AGRI PROJECTS/OUR POULTRY PLACE and this site, and any request to copy or use this content other that the express purpose of purchasing items on this site.
Modification to the service and prices
Prices for any products offered on this site are subject to change without prior notice. We reserve the right at any time to modify or discontinue the service (or any part of the content or service) without notice. We shall not be liable to you or any third party for any modification, price change suspension or discontinuance of the service.
Acceptance
The use of the AGRI PROJECTS/OUR POULTRY PLACE website and online store indicates your unconditional acceptance of all above statements and disclosures. You further agree that AGRI PROJECTS/OUR POULTRY PLACE and its staff have no Liability whatsoever for direct, indirect, punitive, incidental or consequential damages with respect to the information, services, or content contained on or otherwise accessed through this website.
